01 Pricing
One number.
One commission, charged on top-up. No subscription, no account opening fee, no card issuance fee, nothing on a declined payment.
Top-up commission
1.5%
Charged once, at the moment the top-up is credited. It is our only revenue: we have nothing else to sell you.
- Account opening $0
- Virtual cards $0
- Single-use cards $0
- Declined payment $0
- Freeze & unfreeze $0
- Closure $0
There are no plans to compare. A service that needs three columns to explain its price usually has something to tuck away in the third.
02 The detail
| Item | Amount |
|---|---|
| Monthly subscription | none |
| Top-up commission | 1.5% |
| Minimum top-up | $50 |
| Maximum top-up per operation | $10,000 |
| Monthly spending limit | $10,000 |
| Active virtual cards | unlimited |
| Single-use cards per month | unlimited |
| Issuing a virtual card | $0 |
| Conversion outside card currency | 0.9% |
| Declined payment | $0 |
| Outgoing transfer to your bank | 1% · min $3 |
| Support response time | 24 h |
03 Exceptional charges
The ones we don't bury in a footnote.
They are rare. They exist nonetheless, which is precisely why they deserve to be spelled out in full.
| Situation | Amount | Detail |
|---|---|---|
| Recovery after sending on the wrong network | $25 | Only if recovery succeeds. If it fails, nothing is charged. |
| Adjustment of an expired invoice | $0 | Free of charge, handled within two working days. |
| Payment dispute | $0 | We never charge for raising a dispute, whatever the outcome. |
| Account closure | $0 | Any remaining balance is returned to you. Only outgoing transfer fees apply. |
04 What we don't charge for
Network fees
Ethereum gas, Tron energy, Bitcoin miner fees: your wallet pays them directly to the chain before we see anything. On small amounts they weigh heavily. It is one of the reasons for the $50 floor.
Your exchange's fees
If you send from a centralised exchange, it often charges its own withdrawal fee, sometimes a flat amount unrelated to the real network cost. Check before sending: it can exceed our commission.
A question about a number?
If a fee looks opaque, write to us. A price that has to be explained three times is a badly designed price, and we would rather know.